Maintenance Plan

101 ADVANCED Support Plan

- Priority support over email, phone and Skype (instant messaging)
- On going cms support, assistance and direction in content entering related issues
- General website troubleshooting and bug fixes
- Shopping cart, end customer and order troubleshooting (for ecommerce sites)
- remote hands support for email setup related issues and general troubleshooting
- Daily website & database backups
- 24/7 Emergency paging
- Recommended for high use websites including e-commerce/shopping/catalogue sites

101 Basic Support Plan

- Priority support over email & phone
- ongoing support for your cms related issues
- general website troubleshooting
- Recommended for clients with small sites that don’t require much on-going maintenance

RD Monthly Maintenance Plan - 3 hours

Available time can accumulate and can be used for tech support, maintenance or towards projects.
Available hours will be recorded monthly.

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